Step-by-Step Instructions
1

Log in to your Aeroplan account at aircanada.com

2

Go to 'Manage My Bookings' and select your reservation

3

Click 'Change Flight' and enter new travel dates or destination

4

Browse available alternative flights

5

Review the fare difference and applicable change fee

6

Confirm your new itinerary and complete any additional payment

7

Receive an updated booking confirmation

Requirements & Eligibility
  • Basic fare: no changes allowed after 24 hours
  • Standard fare: change fee applies
  • Flex, Comfort, Latitude: changes free of charge (fare difference may apply)
  • Changes must be made before original flight departure
  • Award tickets may have separate exchange rules
Frequently Asked Questions

Latitude and Flex fares: no change fee. Comfort: no change fee. Standard: change fee applies. Basic: no changes after 24 hours.

Upgrades to a higher cabin class are treated as exchanges with the fare difference charged. Downgrades may result in a partial refund or credit.

International exchanges follow the same fare rules. Availability can be limited, so change as early as possible.

Log in to your Aeroplan account and select 'Manage Booking' to make changes to award tickets. Fees may apply depending on timing.

Yes, you can exchange your ticket at the Air Canada check-in counter or ticket desk on the day of travel, subject to availability.

Submit an Inquiry

Have a specific question? We'll help point you in the right direction.

Quick Tip

Have your booking reference and a government-issued ID ready before contacting Air Canada. This speeds up the process significantly.

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