Step-by-Step Instructions
1
Log in at jetblue.com and go to 'Manage Trips'
2
Select your booking and click 'Cancel Flight'
3
Confirm cancellation — funds move to your JetBlue travel bank
4
Return to jetblue.com and search for your new flight
5
At checkout, select 'Use Travel Bank' to apply your credit
6
Pay any difference if the new flight costs more
7
Save your new booking confirmation
Requirements & Eligibility
- Blue Basic: cancel-rebook not available after 24-hour window
- Travel bank credit valid for 12 months
- New booking can be for any JetBlue destination
- Fare difference must be paid at time of rebooking
- Original ticket number needed for credit reference
Frequently Asked Questions
Log in to your TrueBlue account at jetblue.com. Your travel bank balance is shown in your account dashboard and automatically applied at checkout.
Travel bank credit is tied to the TrueBlue account and is generally non-transferable. It must be used for bookings in your own account.
You can create a free TrueBlue account during the cancellation process to receive your credit. It only takes a few minutes.
Yes, you can rebook the same flight if seats are available. Your travel bank credit will apply.
You will pay the difference by credit card at checkout. The travel bank credit reduces the amount charged.
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